Organizational and Process Analysis

An interactive workshop in Organizational and Process Analysis technique, consistent with the body of knowledge from the Project Management Institute®, featuring techniques proven in the workplace

Getting Started from the Charter & Plan

Charter and Mission

From the charter, what are the processes to be examined, and what are the organizational opportunities?
Scope and WBS
What are all the scope elements embodied in your charter? Can you name them. Can you organize them. Can you test that all the scope is identified? Put them in a WBS. Can your team do this?
Identifying actors and core processes

Program Actors

Who are the organizations and key staff, and what is their JOB, ROLE, and major ACTIVITIES?
Swim lanes for Actors
Actors can included systems. If you are not familar with the concept of swim lanes, this seminar will show you the points
Core processes
Your business has its core processes. Identify them, and make an index with the actors. This seminar will show you how.
AS-IS with issues

AS-IS

Issues

Hierarchy is good to begin the as-is, but decisions are not well represented in hierarchy. A network diagram, with prescedence is needed. We'll show you how.

Every process has its issues. Identify the issues: timing, staffing, coordination, integration, communications, and other

Non-value Add
NVA does not improve the product or service for the customer
In this workshop, you will learn about NVA, how to identify it, and how to make recommendations for alternatives.
Developing the Should-Be
Should-be requires a business case
As-is, NVA, and a should-be design, with metrics, make up the business case for the redesign. We show you how.